Important Information
You are visiting the international Vantage Markets website, distinct from the website operated by Vantage Global Prime LLP
( www.vantagemarkets.co.uk ) which is regulated by the Financial Conduct Authority ("FCA").
This website is managed by Vantage Markets' international entities, and it's important to emphasise that they are not subject to regulation by the FCA in the UK. Therefore, you must understand that you will not have the FCA’s protection when investing through this website – for example:
- You will not be guaranteed Negative Balance Protection
- You will not be protected by FCA’s leverage restrictions
- You will not have the right to settle disputes via the Financial Ombudsman Service (FOS)
- You will not be protected by Financial Services Compensation Scheme (FSCS)
- Any monies deposited will not be afforded the protection required under the FCA Client Assets Sourcebook. The level of protection for your funds will be determined by the regulations of the relevant local regulator.
If you would like to proceed and visit this website, you acknowledge and confirm the following:
- 1.The website is owned by Vantage Markets' international entities and not by Vantage Global Prime LLP, which is regulated by the FCA.
- 2.Vantage Global Limited, or any of the Vantage Markets international entities, are neither based in the UK nor licensed by the FCA.
- 3.You are accessing the website at your own initiative and have not been solicited by Vantage Global Limited in any way.
- 4.Investing through this website does not grant you the protections provided by the FCA.
- 5.Should you choose to invest through this website or with any of the international Vantage Markets entities, you will be subject to the rules and regulations of the relevant international regulatory authorities, not the FCA.
Vantage wants to make it clear that we are duly licensed and authorised to offer the services and financial derivative products listed on our website. Individuals accessing this website and registering a trading account do so entirely of their own volition and without prior solicitation.
By confirming your decision to proceed with entering the website, you hereby affirm that this decision was solely initiated by you, and no solicitation has been made by any Vantage entity.
I confirm my intention to proceed and enter this website Please direct me to the website operated by Vantage Global Prime LLP, regulated by the FCA in the United KingdomBy providing your email and proceeding to create an account on this website, you acknowledge that you will be opening an account with Vantage Global Limited, regulated by the Vanuatu Financial Services Commission (VFSC), and not the UK Financial Conduct Authority (FCA).
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概览
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关于我们
纠纷解决方式
纠纷解决方式
Vantage致力于为我们的客户提供出色的服务。您的评论、建议和关注至关重要。
如果您对Vantage提供的服务不满意,请尽快与我们的客服联系,请致电+442080363883或通过发邮件至[email protected]。
如果您有交易纠纷,则可以通过在此处完成贸易调查来提交贸易查询。为了迅速解决贸易查询,在交易问题发生后,必须尽快记录下来。
一旦进行了彻底审查,我们将与您联系,以充分说明交易中发生的情况。
为了让我们尽快调查和解决您的投诉,请您提供尽可能提供更多的信息,包括:
1. 您的名字,出生日期和地址
2. 您的交易帐号和订单号
3. 您的投诉描述
4. 您希望我们采取的行动
5. 任何相关文档的副本,例如信件、屏幕截图、交易报表等。
6. 平日我们可以与您联系的电话号码
金融委员会和薪酬基金
Vantage是金融委员会的成员,金融委员会是一个独立的外部争端解决组织,专门解决外汇市场的争议和投诉。金融委员会还通过薪酬基金为经纪商提供额外的保护,该基金的作用是委员会成员的保险。
如果有Vantage进行尚未解决的争议,客户可以根据客户协议将投诉转交给金融委员会。薪酬基金涵盖了金融委员会发出的判决,每个客户最高20,000欧元(适用条款和条件)。
欲知更多详情,请参阅金融委员会(https://financialcommission.org/)的网站和我们的客户协议。